Overview
Audio for slide 1 (mp3 |6|KB)
When the client shows up to see their finished kitchen or bathroom, they'll be full of expectations.
That's why it's so important for the work you've done to look spick and span, and for everything to be operating properly.
That's why it's so important for the work you've done to look spick and span, and for everything to be operating properly.
Audio for slide 2 (mp3 |6|KB)
There are three main elements to wrapping up a project. These are:
- site clean-up
- inspection, testing and fault finding
- hand-over.
In this section, we'll discuss these three activities and the steps involved in carrying them out.
Completing this section
Audio 3 (mp3 |6|KB)The assignment for this section asks you to develop a final inspection checklist for a kitchen or bathroom installation. Have a look at the Assignment now to see what you'll need to do to complete it.
Also in the menu bar is the link to the lesson for this section which will provide you with background information relevant to the assignment:
- Finishing and handing over.
The Just for fun exercise will give you a few tips on how to speak to customers courteously during the hand-over process and check that they're happy with the job you've done.
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